The role

• Understanding client requirements and facilitating kick-off meetings.
• Creating project and research plans.
• Recruiting for research studies (e.g. interviews, user tests)
• Creating guides for research studies.
• Conducting quantitative and qualitative research.
• Analyzing data: organizing and synthesizing data from your research.
• Synthesizing and communicating research insights to the client and team members.
• Coming up with innovative ideas and solutions to real-life problems in close collaboration with your Designer partner.
• Keeping up with industry trends, and making sure we are using the latest best practices.
• Ability to communicate in a clear manner with clients, direct teams, and manage multiple cases.
• Leading and facilitating workshops to create better collaboration with your client's team.
• Managing smooth project handovers to clients.

What we offer

• Great atmosphere in an international and determined young team.
• Mentorship and full onboarding from colleagues with a wide range of knowledge.
• Professional environment with exciting projects: you’ll always find opportunities to learn and grow.
• Real responsibility, ownership over your own work, and freedom to make your own decisions.
• We are working in pairs or teams. On most projects you’ll have a Designer with you to bring your insights to life.
• Transparency inside our team including our finances, contracts, and higher-level decision making.
• Unlimited home office, the possibility of remote work, and flexible working hours.

Who you are

• You are curious about what kind of challenges people face when using digital devices, and you understand when to apply specific research methods.
• You have strong attention to detail and objective observation skills.
• You are not afraid of making decisions at any point of a project, and represent the findings to others.
• You want to learn and evolve, and are ready to push yourself to develop your skills.
• You are a teamplayer and ready to exchange ideas, learn from others, and share your knowledge with your team members.
• You can handle unexpected problems or technical difficulties that may come up.
• You have great communication skills and are fluent in English.
• You live within four hours of the Central European time zone.
• A degree in Psychology, Sociology, Anthropology or HCI can be an advantage.